Submit an Order

During the ordering process through the e-shop, you will be informed about the availability of the products, as well as the prices. MACO reserves the right to notify customers in the event that an item is out of stock after placing their order, to change the expected delivery time.

In the event that the new expected delivery date is unprofitable for the customer, he can cancel the order by means of a written statement (via e-mail), which will be done free of charge for the customer. If the unavailability concerns only a part of the order, the remaining products will be sent normally. Also, product offers displayed in the online store are valid while stocks last.

The order is not binding on the company until it confirms its acceptance as below. Before submitting the order, the customer previously declares by marking the indication " I have read and accept the Terms of Use " that he has expressly become aware of and accepts the content of the terms of use.

The customer's cancellation of his order due to post-delivery is accepted only if the item has not yet been invoiced and given for shipment by MACO. The cancellation is done by sending an electronic message (e-mail) to MACO on behalf of the customer. The customer must state the exact details of his order. The cancellation does not occur unless a relevant confirmation is sent by MACO by e-mail to the customer.